Payments

Created by Andrew Wolf, Modified on Fri, Sep 22, 2023 at 11:24 AM by Andrew Wolf

Payment options are available for both clients and the cemetery.

To make a payment, go to the "Purchases" section and select the desired transaction.


The selected transaction will display the purchase details. 

You can also move the window to a separate tab by clicking this button:


To proceed with the payment, click on the "Payment" section. If the payment has been partially accepted, you will see a button in the payment plan labeled "Make a payment".


We offer different payment options to cater to your preferences:

1. Card Payment: You can choose to pay with your credit or debit card. In this case, the payment will be processed securely through Stripe, and you will receive detailed payment information.

2. Cash Payment: If you prefer to pay in cash, you can make the payment at the cemetery, and it will be credited to your overall balance.

3. Check Payment: We also accept payment by check. Simply provide the relevant details and submit the check as the payment method.


All transactions are displayed as payments in the accounting section. You can also cancel a payment by clicking on the "X" icon, you can also delete all scheduled payments.


From the client's perspective, in the personal account, they can navigate to the details section, where they will find all the payments, as well as the services that have been ordered, along with the associated documents.

If the client makes a payment that is less than the usual amount, the remaining balance will be applied to the last transaction. Similarly, if the payment exceeds the usual amount, the regular payment will be deducted first, and the remaining portion will be applied to the last payment.


In the purchase information section, you will find transaction documents generated by the system or uploaded by the user in the tab "Documents". After the transaction is paid in full, the certificate of ownership will appear here as well. Note that if the purchase includes more than one lot, the certificate of ownership will contain all of the lots and will be generated after the purchase have been paid in full. No documents will be generated beforehand, even if the instalment payment reaches one of the lot's price.


If an error has been made, the entire purchase will need to be canceled using the "Cancel Transaction" button, with the option to create a new transaction (New Transaction) where all the data will be copied, and you will be immediately redirected to the confirmation page.


If a client is unable to make the full payment upfront, we offer the option to transfer the remaining balance to an installment plan. This allows the client to pay the outstanding amount in smaller, more manageable installments over a specified period of time.


The details of the installment plan, including the payment schedule and amounts, will be provided to the client for their reference and convenience.


By opting for an installment plan, clients can fulfill their payment obligations while ensuring financial flexibility.


It's a convenient solution to accommodate clients who may require more flexibility in their payment arrangements.

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